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Absolute Pricing Honesty: What we quote is what you pay. We have a strict zero-tolerance policy for hidden tolls, unannounced night surcharges, or sudden app-style surge pricing during rains or peak hours.
Uncompromised Passenger Safety Every vehicle in our local and outstation fleet undergoes rigorous mechanical safety inspections. We strictly enforce driver rest periods on long routes like Hyderabad to Bangalore to guarantee fresh, focused chauffeurs.
Compassionate & Equal Care We treat every passenger with absolute dignity. Whether you are traveling alone, with family, or relocating with your pets, our team is committed to providing a patient, welcoming, and accommodating space inside our cabins.
Total Journey Privacy: Your personal information, travel dates, and pickup addresses are strictly secure. We treat your data with the highest confidentiality and never share it with third-party marketers.
At SDM Cabs, we believe transportation is a service built entirely on trust. When you place your family, your pets, or your business schedule in our hands, we honor that responsibility with unmatched punctuality, safe highway driving, and clear financial transparency. We respect our drivers, protect our passengers, and never compromise on our commitments.
We believe surprise price hikes are fundamentally unfair to travelers. SDM Cabs operates on fixed, transparent flat rates. You will always know your exact financial commitment before you step into our vehicles.
A safe journey starts with a well-rested driver. We actively protect our chauffeur-partners by banning back-to-back, long-haul night shifts. Fair compensation and sensible scheduling mean our drivers stay happy, alert, and entirely focused on keeping you safe on the highway.
We don't view pet travel as an inconvenience or an excuse to overcharge. We believe pets are family. Providing clean, pre-sanitized, and genuinely welcoming pet-friendly taxis is a core part of our commitment to inclusive travel.
Once your booking is confirmed, it is a binding promise. We track flight delays in real-time at Bangalore Airport and manage our fleet schedule tightly to ensure that when you stand at the gate, your cab is already waiting for you.
At SDM Cabs ("we," "us," or "our"), we strive to provide a seamless and satisfactory experience for all our customers. This Refund Policy outlines the conditions under which refunds may be issued for bookings made through our website (https://www.sdmcab.com), mobile application, or other services (collectively, the "Services"). Please read this policy carefully before using our Services.
1. Eligibility for Refunds
Refunds may be issued under the following circumstances:
2. Non-Refundable Situations
Refunds will not be issued in the following cases:
3. Cancellation Fees
A cancellation fee may apply if you cancel a ride after a driver has been assigned and is en route to your location. The fee will be deducted from your payment, and any remaining amount will be refunded.
The exact fee (if applicable) will be communicated at the time of booking or cancellation.
4. Refund Process
Requesting a Refund: To request a refund, contact us within 7 days of the ride or incident at booksdmcabs@gmail.com or +91 9110840751 , providing your booking details (e.g., booking ID, date, and reason for the refund).
Review: We will review your request within 5 business days and notify you of the outcome.
Processing Time: Approved refunds will be processed to your original payment method within 7-10 business days, depending on your bank or payment provider. SDM Cabs is not responsible for delays caused by third-party payment processors.
Refund Credit time: Refunds take 5 to 10 business days to be credited to your bank account.
5. Payment Disputes
If you believe a charge was made in error, please contact us immediately. We will investigate and resolve the issue promptly. For unresolved disputes, you may also contact your bank or payment provider, but we encourage you to reach out to us first.
6. Changes to This Refund Policy
We may update this Refund Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date. Please review this policy periodically to stay informed.
7. Contact Us
For refund requests, questions, or concerns about this policy, please reach out to us:
Thank you for choosing SDM Cabs. We are committed to ensuring your satisfaction with our Services.
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